Reference

mango4d Privacy Policy: What We Collect and Why

Our Privacy Policy sets out exactly what personal information mango4d collects when you open an account, how we use it, and the choices you have over your own…

Account data handled securelyDANA, OVO, GoPay & QRIS payment data protectedYour data is never sold to third partiesClear data retention periodsRequest access or deletion anytime
mango4d mango4d Privacy Policy: What We Collect and Why
PRIVACY CONTACT

How to Reach Us About Your Data

If you have a question about how your personal data is handled, want to request a copy of what we hold, or need to update information on your account, our support team is available around the clock. You can reach us through live chat directly from your account dashboard, by email for written requests, or via our Telegram channel for faster responses during peak hours. Data-related requests are typically acknowledged within one business day and resolved within five.

Team online

Live Chat

Access live chat from your account dashboard 24 hours a day to raise a privacy question or request a data review directly with our team.

Email Support

Send a written data request or deletion inquiry to our support email; we confirm receipt within one business day and aim to resolve within five.

Telegram Channel

Our Telegram channel handles privacy queries and account status checks quickly, especially during evening hours when live chat wait times are longer.

DATA HANDLING STANDARDS

How mango4d Manages Your Personal Information

We apply specific technical and procedural controls to keep your account data accurate and secure.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand how account pages are used.

Account Security

Phone verification is required before account access is granted.

Data Retention

Account data is retained for as long as your account remains active.

Third-Party Sharing

We share data only with payment processors such as DANA, OVO and GoPay to complete your transactions, and with identity-verification…

Data Access Requests

You can request a full export of data we hold about you at any time by contacting support via live…

Policy Updates

When this Privacy Policy is updated, we post a notice in your account notification centre at least seven days before…

Common Questions About the mango4d Privacy Policy

Below are the questions we receive most often about data handling, account privacy and your rights under the mango4d Privacy Policy. If your question is not listed here, our support team can help through live chat or email.

We collect your name, phone number and email at registration. Once you make a deposit via DANA, OVO, GoPay or QRIS, the transaction reference is also recorded for security and dispute purposes.

Payment data is used only to process and verify your transactions. DANA and QRIS records are encrypted and are not shared with third parties beyond the payment processor required to complete the transfer.

Yes. Contact support via live chat or email with your account phone number, and we will send a full data export within five business days, where local law permits.

Personal data is deleted within 90 days of account closure. Transaction records linked to bank transfer or virtual account payments may be held longer if required by applicable financial rules.

We use session cookies for login continuity and analytics cookies to measure page performance. You can block or delete cookies through your browser settings without losing access to your account.

Raise the concern immediately via live chat from your account dashboard or send an email to our support address. Our team acknowledges privacy complaints within one business day and escalates urgent cases the same day.

When we update the policy, a notice appears in your account notification centre at least seven days before the changes take effect. We recommend reviewing it each time you see that notice.